This policy covers every part sold on PowersportsPartsDirect.com.
30-Day Returns
You can return most new, uninstalled parts within 30 days of delivery for a refund or exchange.
- Parts must be unused, uninstalled, and in the original packaging.
- Electrical parts (solenoids, controllers, chargers, wiring) cannot be returned once installed, unless they arrived defective.
- Special-order and clearance items are final sale. The product page will say so.
- Contact us for a return authorization before you send anything back.
Exact Fitment Guarantee
If a part doesn’t fit a vehicle listed in the fitment section of its product page, we’ll exchange it or refund it in full, including return shipping.
- Tell us the year, make, model, and serial number of the vehicle.
- Send a photo of the part next to the original, or of the mounting point.
- The guarantee covers vehicles listed on the product page. It does not cover modified vehicles or models not listed.
Damaged or Defective Parts
If a part arrives damaged or fails because of a manufacturing defect, contact us within 30 days of delivery with photos. We will replace it or refund it, and we cover the shipping.
Refunds
Once we receive and inspect the return, we refund the original payment method within 5 business days. Original shipping charges are refunded only for fitment errors, defects, or our mistakes.
How to Start a Return
Contact us with your order number and the reason for the return. We will reply with return instructions.